Developing technical training
Finally, leta#39;s take a look at several examples from actual business training manuals. Figure 4-11 is from a Customer Service training manual developed for a major utility. The lesson is on how to establish customer credit. This page teaches theanbsp;...
| Title | : | Developing technical training |
| Author | : | Ruth Colvin Clark |
| Publisher | : | Addison Wesley Publishing Company - 1989-06-01 |
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