Stand Out from the Competition
service, as the company policy manual makes clear: aquot;It is being 100% accurate, 100% on time, 100% helpful, 100% of the time. ... When told he was delivering needed parts to the grounds crew, the manager gave him a ride in a golf cart.
| Title | : | Stand Out from the Competition |
| Author | : | William R. McCleave, Jr., Thomas P. Gale |
| Publisher | : | NAW - 2003-01-01 |
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